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POSITION SUMMARY

  • Continuum is seeking a Director, Platforms and Integration with a proven track record of managing marketing technology platforms and implementation. The person filling this role will be responsible for providing strategic thought leadership and measurable, defined outcomes in the area of application platforms. The ideal candidate would have experience working at an Email Service Provider (ESP) supporting Product Management and new client onboarding and implementation. This is an exciting opportunity for the right candidate to work with major global brands like Google, YouTube, etc. with large (billion+) global audiences, the latest technologies and complex marketing mixes in digital channels: email, push, in-app, SMS, etc. Platforms and Implementation

ROLES & RESPONSIBILITIES

  • New client onboarding/migration between Email Service Providers (ESPs)
  • Solutions architecture/implementation for platform integration for third party platforms (Acoustic, Adobe, Salesforce etc)
  • Supporting customers and internal teams from onboarding and training through to long-term deployment
  • Implement workflows with an eye for optimization and scalability
  • Serve as project manager to track from pilot launch to full market implementation, including coordinating multiple workstreams and ensuring a seamless hand-off to ongoing market operations teams
  • Utilizes planning, prioritization, and strong organizational skills to meet client needs, while understanding how to efficiently deploy resources to achieve great results
  • Growth Marketing
  • Build strong client relationships to maintain old business and acquire new clients
  • Develop a trusted advisor relationship with key client stakeholders and executive sponsors
  • Build and maintain strong, long-lasting customer relationships
  • Conduct Technical Implementations Scoping
  • Identify resource skill requirements

OUR IDEAL CANDIDATE

  • Experience working at an Email Service Provider (ESP) supporting Product Management and new client onboarding and implementation

EDUCATION AND EXPERIENCE

  • 10+ years of experience total industry experience and 5+ of those years in leadership positions, preferably some experience at an ESP
  • Minimum of 5+ years experience in solutions implementation
  • Demonstrated success defining and launching excellent products
  • Bachelor’s degree
  • Technical background, with experience in consulting
  • Proven ability to influence cross-functional teams without formal authority

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