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POSITION SUMMARY

  • The Account Director will join Continuum Global to lead a team and manage an Account Group consisting of some of our client’s well-known products. This role is to work with one of our largest clients - Google, and embedded at the Google offices in Mountain View, CA - with our team. The role directly reports into the VP of Operations and will be responsible for managing program requirements through delivery across Email, Push, SMS, Data, ASO, Content Validation, etc

ROLES & RESPONSIBILITIES

  • Lead an Account Team of Project Managers in support of a major client
  • Manage day-to-day client operations – from requirement gathering through to ensuring flawless delivery across a variety of digital marketing channels
  •   Plan new initiatives, innovations, program ideas, to drive growth for strategic product lines across: Email, Push, SMS, Data & Analytics, Marketing Technology, and more
  • Success in this role will be defined by CSAT scores as well as growth/revenues from current and new lines of business

OUR IDEAL CANDIDATE

  • Strategic and operational leadership across a spectrum of marketing channels & technologies - with a focus on those listed above
  • Solid client facing presence - charismatic, engaging, lead a meeting with presence
  •   Ability to build client confidence as well as command the respect of internal teams
  •   Ability to span the spectrum of big picture strategic direction-setting, to having a good comprehension of the details of the business operations
  •   Able to identify potential client challenges to create opportunities - have original thoughts/plans and drive initiatives on how we can pursue/support

EDUCATION AND EXPERIENCE

  • 8+ years’ experience in a marketing services organisation – with strong emphasis on email marketing, data and analytics
  •   Managing senior-level client relationships
  •   Leading strategies for cross-channel marketing campaigns
  •   Growing, coaching and guiding teams

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