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POSITION SUMMARY

  • Associate Team Lead- Email Marketing Operations is a techno functional role,

ROLES & RESPONSIBILITIES

  • Program and Campaign Operations -Scope and manage marketing campaigns from beginning to end, including setting campaign timelines, building accurate budget estimates, ensuring flawless campaign execution, as well as identifying opportunities for future improvements, At the start of each project, assess client’s needs and determine appropriate levels of support, Collaborate with and support globally-based production team members on marketing campaign setup, testing, and delivery across multiple channels, Work with clients on strategic planning initiatives, marketing program development, results analysis and campaign execution, Ability to design and execute special or large projects with no supervision while proactively identifying client risks and/or opportunities, Create presentation decks to deliver to clients and partner with clients, Play a key role in building client and partnership relationships, Shares responsibility for client retention by maintaining relationships and managing globally-based accounts, Confer with client to provide information, answer questions or provide support, Respond to the needs of the client, decide which course of action to take, and execute that action without consultation or direction

OUR IDEAL CANDIDATE

  • Minimum 7-10 years’ experience in client services, account management, with a focus on email marketing, Hands on experience working with offshore or remote team members, Strong oral and written communication skills with keen attention to detail, Excellent organizational and prioritization skills with a keen sense of urgency and ability to work independently, Ability to think outside the box and can work across functional lines as part of the team, Exceptional work ethic, ability to perform under pressure, meet deadlines and demonstrates enthusiasm towards colleagues and clients, Ability to build effective working relationships with others inside and outside the organization ? High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data, Proven success record in managing multiple clients

EDUCATION AND EXPERIENCE

  • Any Graduation/ PG,

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